Our International Claims Service

The one Group has a team of multi-lingual claims handlers, which complements our existing Assistance team in Palma. We can offer an end to end Claims and Assistance Service to the Travel Insurance market in the following languages:-

• Czech
• Norwegian
• Romanian
• Russian
• Portuguese
• Bulgarian
• Polish
• Dutch
• Hungarian
• German
• Italian
• Croatian
• Danish
• Spanish
• Slovakian
• Swedish
• French

The one Group can provide multi-lingual claims forms, which are available on-line or by e-mail. Any queries and correspondence is handled via e-mail, although we can offer telephone support in all languages.

Claims payments are made in any currency and monthly MI & bordereaux produced in the contract currency.